“One thing that I particularly enjoy, is being a part of the community user discussions. I get those every day. I browse through them to see if there's anything pertinent to us, but it has a lot of valuable information for us to use on how we can utilize [our Optum product] more effectively. It enables hospitals to be able to share information for their particular state or payer. I asked that my managers and our billers review that each day. It has great information on there.”
- Patient Financial Services Director