Product Support

Financial Application Support:

Revenue Performance Advisor (RPA) Support

• Please enter a ticket: Customer Care Hub

Clearance Patient Access Suite Support: 

• Please email clearance.support@optum.com

Assurance Reimbursement Manager Support:

• Please email assurance.support@optum.com or call 1-800-457-1209

Clearing House Support:

• Relay/Exchange: 1-800-543-4997
• iEDI: 1-866-678-8646

Clinical Application Support:

Radiology    
US/Canada: 1-800-663-2533  
UK: +44 3330033355
Ireland: +353 0800 626 20009
Australia: 1800 979 667
New Zealand: 0508 979 667  

Cardiology  
US/Canada Invasive: 1-877-654-4366
US/Canada Non-Invasive: 1-866-777-0202
UK: 44 (0) 208 952 7399
Ireland: 0800 042 7227
Israel: +972-3-7698000, ext#1
Australia: 1800 625 435
New Zealand: 0800 625 4357

Workflow and Stratus
1-800-663-2533 

Additional Support:

For other product needs please visit Customer Support to find additional product support portals or a support representative

For Accounts Payable or inquiries regarding your contract, email apinquirieslchc@optum.com

For third-party documentation requests, please use this form

For general inquiries and questions, please use this form